Frequently asked questions
How soon can you come out for pest control in Palmetto Bay?
We respond the same day you contact us. New customers are typically scheduled within 24 hours. Same-day appointments depend on availability and preparation.
What does the free re-service cover?
If covered pests get into your living space between scheduled visits, we come back to treat the inside at no additional charge. Bugs in the yard, garden beds or detached buildings are not part of that coverage, because some outdoor activity is normal in Palmetto Bay. Your agreement's warranty terms list the covered pests, explain what the exterior barrier is designed to do, and describe the 30-day satisfaction guarantee on your first service and the exclusions that apply. Please read them before you choose a plan.
Which pest control plan should I choose?
We offer bi-monthly, monthly and quarterly plans. Each one starts with a one-time initial service. Bi-monthly is the most popular choice. Your inspector can recommend a schedule based on the activity at your home.
Does general pest control cover termites or bed bugs?
No. Termites, bed bugs, mosquitoes and wildlife are not part of the general household plan. We offer separate services for them, and each one gets its own inspection and quote.
What do I need to do before an exterior visit?
Make sure your technician can reach the property. If you live in a gated community, that means adding us to the gate or guardhouse list. If you want an interior treatment, request it when we tell you your next service is due.