Frequently asked questions
Can I clean up rat droppings myself?
For a small area, the CDC recommends wetting droppings and urine with disinfectant, allowing contact time and then removing them, without sweeping or vacuuming first. That guidance is meant for small cleanups and is not a full attic plan. Heavy infestations, contaminated insulation and attics with unsafe access call for a professional assessment.
Is attic disinfecting included with rodent control?
No. Disinfecting is a separate service from the Rodent Service Agreement, which covers active treatment, exclusion and recurring service. If you need both, each is scoped and quoted on its own.
Do the rats need to be gone before disinfecting?
Yes, active rodent activity should be handled first. If rats can still get in, they can leave new droppings on surfaces that were just cleaned. Your inspector will tell you whether control and exclusion are needed before disinfecting.
Can contaminated insulation be disinfected in place?
Insulation is porous, so it doesn't respond to disinfecting the way a hard surface does. The inspector evaluates its condition during the inspection. Any proposed insulation work is evaluated and quoted separately under our Insulation service.
What will my written quote include?
Your quote lists the work areas, accessible surfaces, required preparation and any removal included. It also names exclusions, separately priced items and label-based restrictions. You'll know what's covered before any work begins.