Frequently asked questions
How soon can someone come out for rodent control in Pinecrest?
We respond the same day you contact us. New customer appointments are typically scheduled within 24 hours. Same-day appointments may be possible, depending on availability and preparation.
How many visits does rodent removal take?
Rodent removal takes at least two visits, spaced 5–7 days apart. On the first visit, we seal entry points and set traps. Follow-up visits check the traps and any remaining activity. Some homes need more visits, depending on how much rodent activity there is.
Is attic cleanup included in rodent control?
No. Attic sanitation is an optional add-on, offered and priced separately. If our inspector finds contamination, they'll explain your options. These can include removing contaminated insulation, sanitizing and deodorizing, and re-insulating. Whether you add it is your choice.
Can I get rid of rats myself instead of hiring a professional?
Traps can catch a few rats, but more can get in if the openings stay open. Finding entry points along the roofline, soffits, vents, and vent stacks takes a thorough inspection and proper sealing. Professional exclusion closes the openings found during the inspection. Trapping handles the rats already inside.
What does the rodent exclusion warranty cover?
It covers re-sealing entry points we identified, sealed, and recorded on your Exclusion Form, at no additional charge, for the original purchaser at the original treated address. The warranty section above summarizes the main limits, and your service agreement sets out the full conditions and exclusions.




